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PJM Governance and Stakeholder Process
PJM Interconnection
PJM operates the world's largest centrally dispatched power grid, serving (in 2012) more than 60 million people, with over 1,250 generating units comprising 185 GW of capacity, and over 65,441 miles of transmission. PJM has over 780 members, including transmission and generation owners, customers, public power providers, and other market participants. Raab Associates, assisted by the Consensus Building Institute, was retained by PJM’s Governance Assessment Special Team (GAST) to evaluate the overall effectiveness of PJM’s governance and stakeholder processes, including its voting structure and allocation of voting power, and how work is accomplished at both the working group and standing committee levels. The assessment included direct observation, interviews with PJM members and other stakeholders, and an online survey of all PJM members. The Phase I Assessment Report was completed in 2009.

During a second phase of the project, Raab Associates, again with CBI, facilitated/mediated negotiations among the PJM members and PJM staff that resulted in a consensus overhaul of the PJM stakeholder process through the formulation of a Consensus-Based Issues Resolution (CBIR) process detailed in a new PJM Stakeholder Manual. Raab and CBI then spent a year working with PJM and the Members to implement and fine-tune the process. Concurrently, and thru 2012, Raab and CBI trained both PJM members and PJM staff in negotiation, instructed PJM staff facilitators in facilitation, and ran a monthly clinic for PJM facilitators to help them implement the new stakeholder process and share best facilitation practice.
 PJM GAST Phase I Final Report (1,611k)
 PJM Manual 34 (1,137k)
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